These Terms & Conditions (“Terms”) govern your use of this website and your engagement of services from WALIDOS LLC (“we”, “us”, “our”). By accessing our site or working with us, you agree to these Terms.
1) Who we are
WALIDOS LLC, 212 N. 2nd St. STE 100, Richmond, KY 40475, USA. Contact: contact@walidosllc.store.
2) Services & proposals
We provide digital marketing services including strategy, SEO, paid advertising, branding, content, social media, and email marketing. Any proposal, SOW, or quote we provide will define scope, deliverables, pricing, and timeline. If a conflict exists between a proposal/SOW and these Terms, the proposal/SOW controls for that project.
3) Onboarding & client responsibilities
You agree to provide timely access to assets, accounts, and information we reasonably need to deliver services (e.g., ad platforms, analytics, websites). Delays in access or approvals may move deadlines.
4) Fees, invoices & payment
Fees are set in the proposal/SOW. Unless stated otherwise, invoices are due upon receipt and payable in USD. We may suspend work for past-due invoices. Any third-party platform spend (e.g., ad budgets, tools, stock assets) is your responsibility unless expressly included.
5) Refunds & cancellations
Because our work is service-based and time-bound, amounts paid for completed or in-progress work are generally non-refundable. We will consider good-faith requests case-by-case. If you cancel a project, you agree to pay for work performed through the cancellation date and any committed third-party costs. See our Refund & Cancellation Policy for details.
6) Intellectual property
Upon full payment, you receive a non-exclusive, perpetual license to deliverables created specifically for you under the SOW (e.g., copy, graphics, strategy documents), excluding agency tools, templates, know-how, and any third-party components under their own licenses. We retain a limited right to reference non-confidential work in our portfolio unless you object in writing.
7) Confidentiality
Each party may receive confidential information from the other. Both parties agree to use such information only for the project and to take reasonable steps to protect it. This duty does not apply to information that is public, independently developed, or lawfully obtained from others.
8) Acceptable use of the website
You agree not to misuse our website (e.g., no unlawful activity, no attempts to breach security, no automated scraping beyond normal search engine behavior). We may suspend site access for misuse.
9) Disclaimers
Marketing results depend on many factors beyond our control (industry, competition, platforms, budgets, seasonality). We do not guarantee specific outcomes (e.g., rankings, ROAS, revenue). The site is provided “as is” without warranties of any kind.
10) Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim relating to the services shall not exceed the fees paid to us in the three (3) months preceding the event giving rise to the claim.
11) Third-party services
We may recommend or use third-party tools and platforms. You remain responsible for your accounts, compliance with their terms, and associated fees unless otherwise stated in the SOW.
12) Compliance
You warrant that any content, data, or campaigns you ask us to run comply with applicable laws and platform policies (e.g., privacy, advertising standards, intellectual property). We may decline or pause work that we believe violates law or policy.
13) Governing law & venue
These Terms are governed by the laws of the Commonwealth of Kentucky, USA, without regard to conflicts of law. Courts located in Kentucky shall have exclusive jurisdiction for disputes, unless otherwise agreed in writing.
14) Changes to these Terms
We may update these Terms from time to time. The “Last updated” date reflects the current version. Continued use of the site or services after changes constitutes acceptance.
15) Contact
Questions about these Terms? Contact contact@walidosllc.store.